For many South Africans, the SASSA SRD R370 grant is more than just money—it’s food on the table, transport money for job hunting, and the difference between survival and struggle. But here’s the catch: if your SASSA status banking details are outdated or incorrect, your grant could be delayed or even rejected. That’s why updating your information regularly is not optional—it’s essential. Think of your banking details like the GPS for your grant payment: if the address is wrong, the money won’t find its way to you.
Overview of the SRD R370 Grant
What the SRD Grant Is
The Social Relief of Distress (SRD) grant was introduced as a temporary measure to support unemployed citizens during times of crisis, particularly after the pandemic. Over time, it became a crucial monthly relief fund for millions of South Africans, with the current value set at R370.
Who Qualifies for the Grant
To qualify, applicants must:
- Be South African citizens, permanent residents, asylum seekers, or special permit holders.
- Be unemployed and not receiving UIF (Unemployment Insurance Fund) benefits.
- Not receive any other social grants from SASSA.
- Have an income below the set threshold.
This makes the grant one of the most important financial safety nets in the country.
Why It’s Important to Keep Banking Details Updated
Let’s face it: banks change, people switch accounts, and sometimes accounts get closed due to inactivity or fees. If your banking information with SASSA doesn’t match the account you’re currently using, your payment will bounce back, and you’ll be left waiting.
By updating your details:
- Payments go directly into your account without interruptions.
- You avoid unnecessary trips to SASSA offices.
- You reduce the risk of fraud, since only accounts in your name are accepted.
How to Change SASSA SRD R370 Banking Details Online
Step 1 – Visit the Official SASSA Portal
Go to srd.sassa.gov.za. Don’t fall for fake websites or links from strangers—always use the official platform.
Step 2 – Select Your Status (ID Holder or Asylum Seeker)
Choose “South African ID Holder” if you have a valid South African ID.
Choose “Asylum Seekers and Special Permit Holders” if you fall into those categories.
Step 3 – Request OTP and Verification
Enter your ID number. A 6-digit OTP code will be sent to your registered cellphone number.
Step 4 – Secure Link for Updating Details
After OTP verification, SASSA will send a secure link to your phone. This link opens the banking update page.
Step 5 – Submit Your New Banking Information
Fill in your new banking details carefully, tick “Agree to Terms and Conditions,” and hit submit.
Verification Process Timeline
Patience is key here. Updating your banking details online only takes a few minutes, but verification can take 7–10 working days. Why? Because SASSA must double-check your details with multiple government databases to confirm you are the rightful owner of the account.
During this period, your payments might still go to your old bank account (if active) until the new one is approved.
Identity Verification Requirements
For South African Citizens
- Provide your 13-digit ID number.
- A secure link will be sent to your registered cellphone for updating details.
For Asylum Seekers and Permit Holders
- Provide your file number, passport number, and cellphone number.
- Payments cannot be sent to bank accounts—you must collect at Pick n Pay outlets.
Choosing Your Payment Method
Bank Account Payments
If you choose direct deposit, you must provide:
- Bank Name (Capitec, Standard Bank, etc.)
- Account Number
- Branch Code
- Account Type (Savings, Cheque, etc.)
Cash-Send or Retailer Collection
Prefer not to use a bank account? You can collect your grant through:
- Pick n Pay
- Boxer
- Shoprite
- Checkers
- Spar
- Moya App
This method is convenient for people without bank accounts but may involve long queues.
Details Required to Update Banking Information
When updating your information, make sure you have:
- Full bank details in your name only (no joint accounts or accounts under family/friends).
- Correct branch code.
- Active cellphone number linked to your ID.
Alternative Payment Options for Non-Bank Users
Not everyone has access to banking services. That’s why SASSA allows alternative methods like:
- Retailer collections at participating supermarkets.
- Postbank withdrawals at ATMs.
But remember: payments can only be collected using the cellphone number you registered with SASSA.
SASSA Banking Form: When and How to Use It
If you prefer the traditional route, you can download the SASSA banking form from the website or collect it at your nearest office. Fill it in and submit it along with the required documents. This is especially useful if you don’t trust online submissions or have connectivity issues.
Documents Needed to Update Banking Details
SASSA may ask you for:
- Certified copy of your ID.
- Bank confirmation letter proving the account belongs to you.
- Deposit slip showing your account number.
- Bank card copy (with masked account number—never share your CVV or PIN).
Why Banking Verification May Be Pending
Fraud Prevention
Scammers have tried to hijack grants in the past. SASSA delays verification to make sure no fraud is taking place.
Ensuring Account Ownership
Your grant can only go into an account registered in your name. If details don’t match Home Affairs records, your verification will be pending.
Best Banks to Link with Your SASSA Grant
- Capitec: Affordable, simple, and widely used.
- TymeBank: 100% digital, with no monthly fees.
- FNB: Huge ATM network across South Africa.
- ABSA: Reliable with multiple withdrawal options.
- Standard Bank: Great for both online and in-branch banking.
- Nedbank: Offers customized financial services.
- African Bank: Competitive fees and good accessibility.
Tips for Receiving Your Grant on Time
- Update your details immediately when you change banks.
- Always keep your cellphone number active—it’s crucial for OTPs.
- Never share your login details, OTPs, or banking info with anyone.
- Regularly check your status on srd.sassa.gov.za.
- If your payment is delayed, contact SASSA directly instead of third-party agents.
Extra: Common Mistakes People Make When Updating Banking Details
- Entering the wrong branch code.
- Using someone else’s bank account.
- Registering with a cellphone number not in their name.
- Ignoring OTP messages.
- Forgetting to tick the “Agree to Terms” box before submitting.
How to Receive SASSA Grant on Time
The golden rule is: update fast, double-check everything, and keep your phone number active. By doing this, you’ll make sure your payment doesn’t bounce, get delayed, or worse—end up rejected.
Conclusion
The SASSA SRD R370 grant is a crucial source of income for millions. But the system only works smoothly if beneficiaries keep their banking details accurate and up to date. Whether you’re using Capitec, TymeBank, or collecting from Pick n Pay, the process is simple—but requires attention to detail. Take the time to update your information today, and you’ll save yourself from unnecessary stress tomorrow.
FAQs
1. How do I check my banking details with SASSA?
Log in to srd.sassa.gov.za, and use the secure link sent to your registered phone number.
2. What happens when I change my banking details?
Your old account may still receive payments until the new details are verified. Once verified, all future payments go to your updated account.
3. How long does it take for new banking details to reflect?
Verification takes about 7–10 working days.
4. Can I change my banking details whenever I want?
No, you can only update them once every three months.
5. Which banks are best for SASSA grants?
Capitec, TymeBank, FNB, ABSA, Standard Bank, Nedbank, and African Bank are all reliable options.