SASSA Urges SRD Grant Beneficiaries to Complete Identity Verification to Avoid Delays
The South African Social Security Agency (SASSA) has issued an important reminder to all SRD Grant beneficiaries: complete your identity verification process as soon as possible to prevent payment delays or disqualification.
In an official statement released on Friday, Senzeni Ngubeni, the SASSA spokesperson for Mpumalanga, emphasized the importance of this step. “There is no shortcut,” Ngubeni stated. “All SRD Grant beneficiaries who are required to verify their identity must do so to avoid the disappointment of not receiving their grant on time.”
Why Identity Verification Is Required for the SRD Grant
When an SRD G applicant receives a notification stating “identity verification,” it usually indicates that SASSA has detected either a potential fraudulent application or discrepancies in the contact or banking details provided. This is a critical part of ensuring that the SRD G is only distributed to qualifying individuals and that public funds are protected.
Ngubeni reassured beneficiaries that receiving this status should not cause panic. “Beneficiaries with an identity verification status must visit their nearest SASSA office or log in to the official SRD grant portal at https://srd.sassa.gov.za,” he explained. Once the verification process is initiated, beneficiaries will receive a link via SMS, which must be completed within 72 hours to avoid delays.
Protecting Your Personal Information
Ngubeni also warned SRD Grant beneficiaries not to share their personal information with strangers or unauthorized individuals, as this increases the risk of identity theft and grant fraud. “Your personal details should only be used on official SASSA platforms,” he said.
SASSA service offices and online platforms are equipped and ready to help beneficiaries through every step of the SRD G application and verification process.
Who Qualifies for the SRD Grant?
To be eligible for the Social Relief of Distress (SRD) Grant, an applicant must meet the following requirements:
- Be a South African citizen, permanent resident, or a registered refugee as recognized by the Department of Home Affairs
- Be over the age of 18
- Be unemployed
- Not be receiving any other form of social grant or financial assistance
- Not reside in a government-funded or subsidized institution
SASSA continues to encourage all applicants to make use of its online application platform to speed up the process and minimize in-person queues. However, local offices remain open for those who need in-person support.
Contact Details for SRD Grant Assistance
For any inquiries regarding the SRD G, beneficiaries can contact SASSA via the following channels:
- Toll-Free Number: 0800 60 10 11 (available during working hours)
- WhatsApp Support: 082 046 8553
Ensuring that your identity is properly verified and that your contact information is accurate will help avoid unnecessary payment delays. The SRD Grant remains a vital financial lifeline for millions of South Africans, and following the proper verification process is essential to receiving it without interruption.